Genting Hotel & Spa At Resorts World Birmingham, Bickenhill
About the Hotel
Genting Hotel & Spa at Resorts World Birmingham is part of a larger entertainment complex that includes a casino, cinema, and various dining options. It is conveniently located opposite the Genting Arena and adjacent to the National Exhibition Centre. Guests enjoy unique amenities, such as complimentary access to the Santai Spa and gym facilities. This modern hotel is ideal for both leisure and business travelers.
Location
The hotel is located just a five-minute walk from the NEC halls and ten minutes from Birmingham International Station and Airport. It is easily accessible via major roadways, connecting guests to Solihull and Birmingham city center. The hotel’s proximity to various attractions makes it a central hub for those wishing to explore the region.
Rooms
Each room features a complimentary fully stocked minibar, air conditioning, and free Wi-Fi. Spacious bathrooms are equipped with free toiletries and a shower. Guests can unwind in comfortable beds while enjoying beautiful views. Some rooms have accessible features including wet rooms and wide doorways.
Eat & Drink
The Sky Bar & Restaurant offers a stylish rooftop dining experience with a new summer menu featuring delicious twists on classic dishes. The Sports Bar provides a casual setting to catch major sporting events, along with classic bar food. Afternoon tea is available for guests looking for a relaxing treat after a day of exploring.
Leisure & Business
Santai Spa provides hotel guests with complimentary access to the gym, pool, and relaxation room for three hours during their stay. The hotel features easy access to meeting and event spaces suitable for conferences. Leisure activities are abundant within the resort, including a casino and bowling alley.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Casino
- Spa centre
- Spa lounge
- Sauna
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I couldn't ask for a better spot for spa access - the place is spotless with a comfy bed and all the expected amenities. The well-stocked bar at no extra cost was a pleasant surprise, but there were some issues with parking ticket validation and the not-so-friendly receptionist on check-out.
The hotel is located in a very nice area and offers an amaaaaazzzing shower in the rooms, with a well-stocked bar at no extra cost. However, the parking ticket validation issue upon check-out was a letdown.
I had a lovely stay overall. The hotel is conveniently located within a shopping mall, making it easy to access everything onsite. The room was beautifully set up for our anniversary, but there were some issues with the parking ticket validation process at check-out. The dining experience was great with delicious vegan options, and the facilities were top-notch.
I had a wonderful stay at the hotel, with amazing lakeside views and convenient daily access to the SPA. The room was cozy with an excellent shower, but the parking ticket validation issue on check-out was a downside. The service made our anniversary celebration extra special, although the receptionist could have been friendlier.
My stay at this hotel was a mixed experience. While the rooms were spotless, well-equipped, and had a great view, the service fell short in terms of friendliness and understanding customer needs. The location within a shopping mall was convenient but lacked a personal touch, and the dining options were satisfactory. Overall, a decent stay with some ups and downs.
I stayed at this hotel during a business trip and had a mixed experience. The rooms were well-appointed with some extra touches like a walk-in shower and a well-stocked bar at no extra cost, which was a nice surprise. The bed was comfortable, and the air conditioning worked well. However, I found the service to be lacking in some areas, especially during check-out when dealing with a parking ticket validation issue. The location just outside the airport in a shopping mall was convenient for my travels, but I was disappointed that I couldn't find a place for a drink after a busy day at the Festival of Quilts.
The hotel offers great facilities and spa access. The place is spotless with high-quality finishes. However, the customer service was lacking understanding. The location is inside a mall with numerous dining options. Dining was excellent with perfect vegan choices.
I had a great stay at this hotel. The rooms are lovely with a well-stocked bar at no extra cost and the spa access is impeccable. The shower was excellent. However, there were some issues with parking validation at check-out.
I absolutely loved my stay at the hotel. The rooms were beautifully decorated with extra touches to celebrate our anniversary and had a stunning view. The bed was incredibly comfortable, ensuring a great night's sleep. However, there were some issues with the parking ticket validation process, as the receptionist wasn't as friendly as expected. The service overall was decent, but there were certain lapses in customer service that were noticeable. The location was convenient and ideal for visiting the NEC convention center. The dining experience, especially with vegan options, was perfect. Despite these aspects, the hotel provided good value for the money.
I absolutely loved my stay at this hotel! The rooms were incredibly cozy and had an amazing Nespresso machine. The service was top-notch, making our anniversary celebration extra special. The location was in an incredible area, close to the NEC convention center. The dining experience at Sky by the Water was exquisite with perfect vegan options. The facilities were modern and convenient.
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