The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 20 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Children's menu
Spa & Leisure
Indoor swimming pool
Sun loungers
Casino
Spa centre
Spa lounge
Sauna
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Pendigo Way,
Bickenhill,
United Kingdom,
B40 1PU,
West Midlands
Map view
Pendigo Way,
Bickenhill,
United Kingdom,
B40 1PU,
West Midlands
City landmarks
Event hall
National Exhibition Centre
960 m
Event hall
Resorts World Arena
1.2
km
Coventry Road Bickenhill
National Conference Centre
890 m
Museum
The National Motorcycle Museum
4.9
km
Church
St Peter's Church
1.1
km
Farm
Middle England Farm Alpacas
1.8
km
21 Bickenhill Ln
Birmingham Airport Viewing Area
1.1
km
Park
Elmdon Park
3.0
km
Gallery
Eaton Fine Art
2.8
km
Church
St James' Church
3.8
km
Coventry CV7 7HG
Packington Park
3.9
km
Berkswell
Marsh Lane Nature Reserve
3.8
km
Moorend Ave
Meriden Park
4.0
km
Hobs Moat Road
Hobs Moat Ancient Monument
4.5
km
Ragley Dr
The Old Rectory Farm
4.2
km
Planet Ice
Planet Ice Solihull
4.5
km
Magpie Mines
5.1
km
Church
Elmdon Parish Church
5.5
km
Theatre
The Core Theatre Solihull
5.8
km
Gallery
Blakesley Hall
6.8
km
Church
St Edburgha's Church
6.4
km
Church
Church of Saint John the Baptist
6.6
km
1717 High Street
Knowle Parish Church
6.7
km
Nearby
Shopping Area
Resorts World Birmingham
430 m
Pendigo Way Resorts World Birmingham
The Vox Conference Centre
510 m
Casino
Genting International Casino
390 m
Restaurants
Miller & Carter Resorts World
30 m
Pendigo Way
Sky By The Water
430 m
Pendigo Way Resorts World Birmingham
Pizza Express Resorts World
100 m
Resorts World
Gourmet Burger Kitchen
320 m
Unit LG04
The World Bar
260 m
Pendigo Way
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
lake view
daily SPA access
parking validation
receptionist unfriendliness
8.0/10
Great
Rooms
8.6
Location
8.3
Service
7.0
Dining
8.2
Guest reviews
8.0/10
based on 10 reviews
8.7
8.7/10 based on 4441 reviews
Eleanor
United States,
May
2024
8.4/10
I couldn't ask for a better spot for spa access - the place is spotless with a comfy bed and all the expected amenities. The well-stocked bar at no extra cost was a pleasant surprise, but there were some issues with parking ticket validation and the not-so-friendly receptionist on check-out.
Rooms
9.0
The rooms were spotless and had a very comfortable bed with all the expected amenities.
Service
7.0
The service from check-in to check-out was great. However, we encountered a problem with parking ticket validation on check-out and found the receptionist not very friendly.
Location
9.0
Set in Resorts World with lots of great restaurants around, the hotel enjoys a very nice location close to Birmingham airport.
Dining
8.0
Dining at the Sky by the water was a delightful experience with perfect vegan options available.
Facilities
9.0
The hotel offers excellent facilities including the Sky restaurant upstairs and is set in a shopping centre with access to various amenities.
Ruth
United Kingdom,
February
2024
7.4/10
The hotel is located in a very nice area and offers an amaaaaazzzing shower in the rooms, with a well-stocked bar at no extra cost. However, the parking ticket validation issue upon check-out was a letdown.
Rooms
9.0
The rooms with an amaaaaazzzing shower and a well-stocked bar at no extra cost were a fantastic touch.
Service
7.0
The service was on point from check-in to check-out with attentive staff, although the receptionist's demeanor during the parking ticket validation issue was not very friendly.
Location
8.0
The hotel is located in a very nice area, making it a pleasant stay overall.
Dining
5.0
The dining experience, unfortunately, did not include vegan options and was not included, which could have added more value.
Facilities
8.0
The hotel amenities were convenient and added to the overall comfort of the stay.
Edmund
United States,
January
2024
8.4/10
I had a lovely stay overall. The hotel is conveniently located within a shopping mall, making it easy to access everything onsite. The room was beautifully set up for our anniversary, but there were some issues with the parking ticket validation process at check-out. The dining experience was great with delicious vegan options, and the facilities were top-notch.
Rooms
8.0
Our room had some lovely extra touches for our anniversary celebration.
Service
7.0
From start to finish, the service was friendly and efficient. However, we encountered a bit of a hiccup with parking ticket validation at check-out which wasn't handled too well.
Location
9.0
The hotel's location within the shopping mall was super convenient for us, giving us easy access to everything we needed during our stay.
Dining
9.0
We enjoyed a wonderful dining experience with perfect vegan options that satisfied our cravings.
Facilities
9.0
The hotel's facilities were fantastic, offering everything we needed for a comfortable stay.
Hugh
United Kingdom,
January
2024
8.4/10
I had a wonderful stay at the hotel, with amazing lakeside views and convenient daily access to the SPA. The room was cozy with an excellent shower, but the parking ticket validation issue on check-out was a downside. The service made our anniversary celebration extra special, although the receptionist could have been friendlier.
Rooms
8.0
The room had a great view and an excellent shower.
Service
7.0
The service made our anniversary celebration extra special.
Location
9.0
The hotel is in a very nice area with lakeside views and daily SPA access.
Dining
9.0
The dining at Sky by the water was included and had great vegan options.
Facilities
9.0
The hotel's facilities were top-notch.
lake view
parking validation
Ernest
United Kingdom,
August
2023
6.8/10
My stay at this hotel was a mixed experience. While the rooms were spotless, well-equipped, and had a great view, the service fell short in terms of friendliness and understanding customer needs. The location within a shopping mall was convenient but lacked a personal touch, and the dining options were satisfactory. Overall, a decent stay with some ups and downs.
Rooms
8.0
The rooms were well stocked with a great view and all expected amenities.
Service
5.0
The service was lacking in friendliness and customer care.
Location
7.0
The hotel is conveniently located within a shopping mall.
Dining
7.0
The dining options were satisfactory, with some room for improvement.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Andrew
United Kingdom,
July
2023
7.6/10
I stayed at this hotel during a business trip and had a mixed experience. The rooms were well-appointed with some extra touches like a walk-in shower and a well-stocked bar at no extra cost, which was a nice surprise. The bed was comfortable, and the air conditioning worked well. However, I found the service to be lacking in some areas, especially during check-out when dealing with a parking ticket validation issue. The location just outside the airport in a shopping mall was convenient for my travels, but I was disappointed that I couldn't find a place for a drink after a busy day at the Festival of Quilts.
Rooms
8.0
The rooms were comfortable and had some extra touches like a walk-in shower and a well-stocked bar.
Service
6.0
The service was hit and miss. While the check-in process was smooth, I encountered a problem with parking ticket validation during check-out, and the receptionist was not very friendly.
Location
7.0
The hotel's location just outside the airport in a shopping mall was convenient for my trip. However, I wished there were more options for post-event drinks near the Festival of Quilts.
Dining
9.0
I enjoyed dining at the hotel, with included options that even catered to my vegan preferences.
Facilities
8.0
The hotel offered all the essential facilities I needed for a comfortable stay.
Craig
United Kingdom,
July
2023
8.4/10
The hotel offers great facilities and spa access. The place is spotless with high-quality finishes. However, the customer service was lacking understanding. The location is inside a mall with numerous dining options. Dining was excellent with perfect vegan choices.
Rooms
9.0
The rooms provide great facilities with spotless cleanliness and high-quality finishes.
Service
7.0
The staff made our anniversary celebration extra special, but there was a misunderstanding of customer service.
Location
8.0
The hotel is situated inside a mall with plenty of dining choices.
Dining
9.0
Dining at the hotel was excellent with a variety of perfect vegan options.
Facilities
9.0
The facilities at the hotel were top-notch, providing great amenities and a fantastic spa.
Leo
United States,
May
2023
8.6/10
I had a great stay at this hotel. The rooms are lovely with a well-stocked bar at no extra cost and the spa access is impeccable. The shower was excellent. However, there were some issues with parking validation at check-out.
Rooms
9.0
The rooms are fantastic, with great facilities including a well-stocked bar at no extra cost. The spa access made everything even better, and the shower was top-notch.
Service
8.0
The service was outstanding from check-in to check-out. The staff went out of their way to make our anniversary celebration special, but we encountered an unfriendly receptionist during parking ticket validation at check-out.
Location
9.0
The hotel is conveniently located just outside the airport within a shopping mall, making it a perfect spot for travelers. It's ideal if you're attending events at the NEC Birmingham.
Dining
8.0
Dining was excellent with vegan options available, which suited us perfectly. I enjoyed a meal at Sky By The Water, but it's a shame breakfast wasn't included.
Facilities
9.0
The hotel facilities are top-notch with everything you need for a comfortable stay. The place is spotless, and the amenities are great.
Bob
United Kingdom,
May
2023
8.2/10
I absolutely loved my stay at the hotel. The rooms were beautifully decorated with extra touches to celebrate our anniversary and had a stunning view. The bed was incredibly comfortable, ensuring a great night's sleep. However, there were some issues with the parking ticket validation process, as the receptionist wasn't as friendly as expected. The service overall was decent, but there were certain lapses in customer service that were noticeable. The location was convenient and ideal for visiting the NEC convention center. The dining experience, especially with vegan options, was perfect. Despite these aspects, the hotel provided good value for the money.
Rooms
9.0
The rooms were beautifully decorated with extra touches for our anniversary, offering a stunning view and an incredibly comfortable bed.
Service
7.0
The service was decent overall, but there were some lapses in customer service evident during our stay.
Location
8.0
The location was convenient and ideal for visiting the NEC convention center.
Dining
9.0
The dining experience was perfect, especially with the availability of vegan options.
Facilities
8.0
The hotel offered a range of facilities suitable for our needs.
Gabriel
United States,
May
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were incredibly cozy and had an amazing Nespresso machine. The service was top-notch, making our anniversary celebration extra special. The location was in an incredible area, close to the NEC convention center. The dining experience at Sky by the Water was exquisite with perfect vegan options. The facilities were modern and convenient.
Rooms
9.0
The rooms were cozy and had a Nespresso machine.
Service
9.0
The service made our anniversary celebration extra special.
Location
9.0
The location was close to the NEC convention center.
Dining
9.0
The dining experience at Sky by the Water was exquisite with perfect vegan options.
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